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Erro constante no Explorador do Windows - Vista
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19-10-2009, 17:59
(Esta mensagem foi modificada pela última vez a: 19-10-2009 18:00 por fm.toc.net.)
Mensagem: #1
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Erro constante no Explorador do Windows - Vista
Boa tarde,
tenho tido problemas com o Explorador do Windows, num PC com Windows Vista Home Premium, já com o Service Pack 2. O explorador do windows está constantemente a dar a informação de que "não responde" e encerra, reiniciando logo de seguida. Já corri o anti-virus e o Spybot, que nada detectam. Já me apercebi que desligando o cabo da rede melhora ligeiramente apenas dando erro quando fecho alguma janela do explorador do windows. Será que me podem ajudar? Obrigado. |
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19-10-2009, 19:17
Mensagem: #2
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RE: Erro constante no Explorador do Windows - Vista
http://free.antivirus.com/hijackthis/ Tenta correr isso e posta o resultado sff abraço
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19-10-2009, 19:24
Mensagem: #3
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RE: Erro constante no Explorador do Windows - Vista
Constantemente como? Sem que faças nada?
![[Imagem: pplware_moderator.png]](http://forum.pplware.com/images/userbars/pplware_moderator.png) http://twitter.com/ferreira |
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20-10-2009, 13:45
(Esta mensagem foi modificada pela última vez a: 20-10-2009 13:50 por fm.toc.net.)
Mensagem: #4
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RE: Erro constante no Explorador do Windows - Vista
Boa tarde,
corri o programa e o ficheiro que criou, sem ter a placa de rede ligada, foi: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 13:06:24, on 20-10-2009 Platform: Windows Vista SP2 (WinNT 6.00.1906) MSIE: Internet Explorer v8.00 (8.00.6001.18828) Boot mode: Normal Running processes: C:\Windows\system32\taskeng.exe C:\Windows\system32\Dwm.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\Windows\VM_STI.EXE C:\Program Files\HP\HP Software Update\hpwuSchd2.exe C:\Program Files\QuickTime\qttask.exe C:\Windows\RtHDVCpl.exe C:\Program Files\AVG\AVG9\avgtray.exe C:\Windows\System32\rundll32.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Windows\ehome\ehtray.exe C:\Program Files\Windows Live\Messenger\msnmsgr.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Windows\ehome\ehmsas.exe C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe C:\Windows\Explorer.EXE C:\Users\CASA\Desktop\HijackThis.exe C:\Windows\system32\DllHost.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.pt/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O1 - Hosts: ::1 localhost O2 - BHO: Facilitador de Leitor de Link Adobe PDF - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: (no name) - {FCADDC14-BD46-408A-9842-CDBE1C6D37EB} - C:\MessengerPlus\IEBrowserEvents.dll O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file) O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" O4 - HKLM\..\Run: [BigDogPath] C:\Windows\VM_STI.EXE Vimicro USB PC Camera (VC0305) O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" O4 - HKCU\..\Run: [wmplayer] C:\MessengerPlus\wmplayer.exe O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\Windows\system32\Adobe\Shockwave 11\SwHelper_1150595.exe -Update -1150595 -"Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; GTB6; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30618)" -"http://www.eb23-dr-augusto-c-p-lima.rcts.pt/diversos/ficha.htm" O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: Pesquisar - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O13 - Gopher Prefix: O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msg...b56986.cab O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zone.msn.com/binary/ZIn...b56649.cab O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Mes...b56907.cab O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zone.msn.com/binary/Chess.cab57176.cab O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll O20 - AppInit_DLLs: avgrsstx.dll O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe -- End of file - 6424 bytes ____________________________________________ Com a placa de rede ligada foi: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 13:23:15, on 20-10-2009 Platform: Windows Vista SP2 (WinNT 6.00.1906) MSIE: Internet Explorer v8.00 (8.00.6001.18828) Boot mode: Normal Running processes: C:\Windows\system32\taskeng.exe C:\Windows\system32\Dwm.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\Windows\VM_STI.EXE C:\Program Files\HP\HP Software Update\hpwuSchd2.exe C:\Program Files\QuickTime\qttask.exe C:\Windows\RtHDVCpl.exe C:\Program Files\AVG\AVG9\avgtray.exe C:\Windows\System32\rundll32.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Windows\ehome\ehtray.exe C:\Program Files\Windows Live\Messenger\msnmsgr.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Windows\ehome\ehmsas.exe C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe C:\Windows\Explorer.EXE C:\Windows\System32\mobsync.exe C:\Program Files\Java\jre6\bin\jucheck.exe C:\Windows\system32\SearchFilterHost.exe C:\Users\CASA\Desktop\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.pt/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O1 - Hosts: ::1 localhost O2 - BHO: Facilitador de Leitor de Link Adobe PDF - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: (no name) - {FCADDC14-BD46-408A-9842-CDBE1C6D37EB} - C:\MessengerPlus\IEBrowserEvents.dll O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file) O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" O4 - HKLM\..\Run: [BigDogPath] C:\Windows\VM_STI.EXE Vimicro USB PC Camera (VC0305) O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" O4 - HKCU\..\Run: [wmplayer] C:\MessengerPlus\wmplayer.exe O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\Windows\system32\Adobe\Shockwave 11\SwHelper_1150595.exe -Update -1150595 -"Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; GTB6; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30618)" -"http://www.eb23-dr-augusto-c-p-lima.rcts.pt/diversos/ficha.htm" O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'SERVIÇO LOCAL') O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'SERVIÇO LOCAL') O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'Serviço de rede') O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: Pesquisar - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O13 - Gopher Prefix: O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msg...b56986.cab O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zone.msn.com/binary/ZIn...b56649.cab O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Mes...b56907.cab O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zone.msn.com/binary/Chess.cab57176.cab O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll O20 - AppInit_DLLs: avgrsstx.dll O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe -- End of file - 6860 bytes Agora tendo realizado mais uns testes, apercebi-me que não tendo ligado o cabo de rede o pc funciona quase normalmente e apenas em algumas vezes ao fechar as janelas do "explorador do windows" é que dá erro e diz que o explorador vai ser reiniciado. Tendo o cabo de rede ligado, fica praticamente impossível abrir janelas do explorador do windows, pois apararece constantemente a mensagem de que "não está a responder" e acaba por dar erro dizendo que encontrou um erro e vai reiniciar (o explorador do windows). Obrigado |
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20-10-2009, 16:35
Mensagem: #5
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RE: Erro constante no Explorador do Windows - Vista
O2 - BHO: (no name) - {FCADDC14-BD46-408A-9842-CDBE1C6D37EB} - C:\MessengerPlus\IEBrowserEvents.dll
O4 - HKCU\..\Run: [wmplayer] C:\MessengerPlus\wmplayer.exe Tens ai 2 problemas, o primeiro acho que é um banker , e o outro é um trojan que usa esse registo para correr com o windows. Deves correr o BankerFix 2 vezes Bankerfix e fazer um scan com um bom antispyware, Malwarebytes O spybot acho que já não tem muito andamento.... Em principio deve ficar resolvido Abraço |
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20-10-2009, 18:04
(Esta mensagem foi modificada pela última vez a: 20-10-2009 18:07 por avlisrotiv.)
Mensagem: #6
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RE: Erro constante no Explorador do Windows - Vista
Sim, como disse Tiago deve resolver, aliás resolve mesmo...
O Malwarebytes Anti-Malware é muito bom, eu acho.. Esse "wmplayer.exe" a correr da pasta do MSN Plus é que está fofo  Foi adicionado pelo Bancban-cz trojan... E este, convém corrigir... "C:\MessengerPlus\IEBrowserEvents.dll" ... Depois disso e quiseres ver mais algo, podes sempre postar/"uploar" aqui |
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21-10-2009, 15:04
Mensagem: #7
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RE: Erro constante no Explorador do Windows - Vista
Muito obrigado pela vossa ajuda.
Infelizmente vou estar uns dias fora, só na próxima semana vou poder correr estes programas. Mal o faça venho aqui colocar os resultados. |
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21-10-2009, 16:59
Mensagem: #8
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RE: Erro constante no Explorador do Windows - Vista
É verdade.. Se precisares de assistência remota podes contar comigo...
Pesquisa sobre Teamviewer (software que utilizo)... Já fiz isto com um utilizador com problemas aqui do forum, e até que, no fim, foi engraçado, fiz video e tudo, eu a controlar o pc dele, se quiseres ver... 
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21-10-2009, 20:13
Mensagem: #9
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RE: Erro constante no Explorador do Windows - Vista
no meu internet explorer tambem aparece um erro semelhante
aprece COM SURROGATE aparece sempre este erro quando ligo o internet explorer mas eu ja mudei pra firefox   Se alguém ajudou-te no fórum, da-lhe reputação!!! |
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27-10-2009, 16:25
Mensagem: #10
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RE: Erro constante no Explorador do Windows - Vista
Muito obrigado, o problema ficou totalmente resolvido depois de correr os programas.
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